Planigo Blog

Did you know? Planigo QUAD Technology

planigo — Tue, 26 May 2009 16:44:54 +0000

QUAD Technology: conquering the B2B market

QUAD Technology, developped by Planigo, is an ultra-powerful ‘meta search engine’ that searches over 450,000 hotel offers to find the best available deal in real time.

This unique, innovative solution has already attracted a great deal of interest from B2B travel operators and Planigo has already signed several contracts.

The European B2B market, including on- and off-line travel agents, companies and web affiliates, is worth over 50 billion euros per year.

Planigo in the news!

planigo — Wed, 20 May 2009 14:47:57 +0000

It’s all go here at Planigo as we get ready to take the company to a new level. Here are just a few of the articles from around the web (in French):

Ouverture Voyage

Tour Mag

CFO News

Planigo customer review – Ronald S

planigo — Thu, 19 Mar 2009 17:31:07 +0000

I thank you for your understanding and the fair and profesional way you treated my request. Any next occasion coming to Spain your company will be the first one I will be contacting. Planigo.com will be recommended by me to all my friends.

Very best regards.
Ronald S, Belgium, booked a hotel in Mijas with Planigo

Planigo customer review – Nathalie B

planigo — Thu, 19 Mar 2009 17:24:15 +0000

Dear Planigo Customer Service department,

Thankyou for your understanding and gesture.

I would not hesitate to use your services again in the future.

Best regards.*

Nathalie B, Switzerland, booked a hotel in Playa de Palma with Planigo

*Message received in French and translated by Planigo

Planigo consumer review – Krystyna S

planigo — Thu, 12 Mar 2009 12:25:21 +0000

Thank you for your service.

I am very satisfied and I will recomend your services to my collegaue in

Poland.

Krystyna S, Poland, booked a hotel in The Hague with Planigo

Planigo Customer Service Review

planigo — Thu, 12 Mar 2009 12:09:48 +0000

FAO Head of Customer Service Department,

I chose the Alpe d’Huez for my holiday from February 14-21.

I had a very enjoyable holiday.

My hotel was not four star but the staff were friendly and competent.

I would like to say how Very Satisfied I was with your customer service department. All emails, phone conversations and documents were of Excellent Quality.

My reason for saying this is that I have worked as a Freelance Communication and Customer Service Training Consultant for 13 years and I am happy to see that a company like yours does everything possible to ensure customer satisfaction.

Well done to all the team, especially Yvonne who was my main contact.

Regards*

Angelo C, Italy, booked a hotel in Alpe d’Huez with Planigo

*This message was received in French. When translating, we have maintained the use of capital letters applied by the customer.

Planigo customer review – Frank D

planigo — Thu, 12 Mar 2009 11:49:16 +0000

I wish to thank you for the excellent service that you provide.

Frank D, Belgium, booked a hotel in Bucharest with Planigo

Planigo review – Michael F

planigo — Thu, 12 Mar 2009 11:33:04 +0000

Thank you for providing me with a totally efficient service.

Michael F in England booked a hotel in Morzine with Planigo

Planigo consumer review – Christiane D

planigo — Thu, 12 Mar 2009 11:28:48 +0000

Many thanks for sending confirmation and the voucher for my reservation. It is a shame that there were no rooms left in Angers. Next year, I will book earlier as the landscaping fair is very important for me.

Many thanks again, Kind regards*

Christiane D, France

*Original message received in French and translated by Planigo.

Planigo customer review – Thomas K

planigo — Thu, 12 Mar 2009 11:14:56 +0000

Thank you very much for the change of my booking, which was as quick and uncomplicated as the preceeding phone call.

Planigo customer service really deserves its name!

Thomas K from Germany booked a hotel in Metz with Planigo